Front Office Receptionist

Key Skills














 



 



 


 



Computer literate


-          Professional typing speed of up to 90 WPM


Familiarity with operating multi-line telephone systems


Excellent interpersonal,  customer service, and relationship building skills


Highly detail oriented


Strong telephone etiquette with effective written and verbal communication skills


Acknowledged for time management and working efficiently


Ability to effectively use critical and analytical thinking to solve problems


Easily adaptable – enjoys working in teams but can work proficiently alone



Experience


























 



 



August 2016 - Current



Teacher Assistant, Best in Class Education



  • Grade and file student work then prepare assignments for the next class.

  • Assist in classrooms, providing individual attention to students that need extra help.



June 2016 - Current



Accommodation Service Executive 2,  Booking.com



  • Train partners to use online property management system while offering sales advice and inform of company policies.

  • Make outbound calls to partners to assist with their registrations and overcome any objections.

  • Responsible for building and maintaining relationships with partners.



July 2015 – June 2016



Customer Service Executive,  Booking.com



  • Provide frontline customer service; taking inbound calls, making outbound calls to partners/guests and respond to email inquiries.

  • Meet efficiency goals and adhere to specific scheduling guidelines to ensure proper coverage.



October 2013 – April 2015



Cashier – Front End Department Supervisor,  Toys R Us



  • Train new team members and drive daily sales goals

  • Manage cash office (balance tills and safe daily. Responsible for resolving any discrepancies) and assign daily tasks then schedule breaks.



Education


















 



 



Currently Attending



Transfer Degree Expected  Bellevue College



June 2013



High School Diploma,  Hazen High School



 


 

  • ID#: 125197
  • Location: Bellevue, WA

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