Sr. Product Manager, Speed Delivery Experience
Do you want to be a part of a key investment area for Amazon that is focused on rapid expansion and delivering for customers at some of the fastest speeds across Amazon? Interested in partnering with tech and science teams to shape our speed offerings for customers? Excited about a fast-paced environment where you get to define experimentation plans, partner on roadmap development and ensure we're delivering against our selection strategy for a multi-billion dollar product offering? The DEX Speed team is looking for a Senior Product Manager who will drive improvements for our Same Day Selection.
The Senior PM is constantly innovating on behalf of customers, and you will own the business requirements that get us to the right selection for our rapidly-scaling speed delivery program.
You will shape the business needs for new technology to make it easier and more rewarding for customers to use our fast, free shipping services around the world and will ensure our machine learning models deliver the optimal output for customers.
You will work closely with technical teams to execute the selection vision you develop.
You will coordinate with category teams, supply chain and operations teams, and other business stakeholders across the company to scale and optimize our service.
You will monitor and react to customer needs and feedback, constantly improving and expanding our selection.
Your work will directly impact the shopping experience of millions of customers globally by improving their ability to discover, understand and select the delivery options that best fit their needs.
Candidates should have strong analytical abilities, a trust-but-verify mindset, high business judgment, and a keen customer focus.
This role requires skills at breaking down complex, high-level ideas into executable features and distinct phases, a core focus on selection performance for key metrics, as well as prioritization and trade-off evaluation.
The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to success in this role.
About the teamHow often have you had an opportunity to be a member of a team creating a unique customer experience? You can expect all the challenges and benefits of a high-profile business:
wide-open space for improvement and innovation, a strong team, and a fast-paced environment.
These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers.
Everyone on the team wears multiple hats, and ownership of the customer experience is key.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA New York, NY, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Senior PM is constantly innovating on behalf of customers, and you will own the business requirements that get us to the right selection for our rapidly-scaling speed delivery program.
You will shape the business needs for new technology to make it easier and more rewarding for customers to use our fast, free shipping services around the world and will ensure our machine learning models deliver the optimal output for customers.
You will work closely with technical teams to execute the selection vision you develop.
You will coordinate with category teams, supply chain and operations teams, and other business stakeholders across the company to scale and optimize our service.
You will monitor and react to customer needs and feedback, constantly improving and expanding our selection.
Your work will directly impact the shopping experience of millions of customers globally by improving their ability to discover, understand and select the delivery options that best fit their needs.
Candidates should have strong analytical abilities, a trust-but-verify mindset, high business judgment, and a keen customer focus.
This role requires skills at breaking down complex, high-level ideas into executable features and distinct phases, a core focus on selection performance for key metrics, as well as prioritization and trade-off evaluation.
The ability to influence cross-functionally and across the organization, at all levels, will be absolutely critical to success in this role.
About the teamHow often have you had an opportunity to be a member of a team creating a unique customer experience? You can expect all the challenges and benefits of a high-profile business:
wide-open space for improvement and innovation, a strong team, and a fast-paced environment.
These will require a willingness to dive into the details, solve new problems as they arise, leverage high judgment and gut instinct, look around corners, and always obsess over customers.
Everyone on the team wears multiple hats, and ownership of the customer experience is key.
We are open to hiring candidates to work out of one of the following locations:
Bellevue, WA, USA New York, NY, USA.
Estimated Salary: $20 to $28 per hour based on qualifications.
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