Print Production Associate - Seattle, WA
General InformationPress space or enter keys to toggle section visibility City Bellevue, Everett, Kent, Kirkland, Redmond, Renton, Seattle, Tacoma State/Province Washington Country United States Department Service Delivery Date Monday, August 7, 2023 Working time Full-time Ref# 20030937 Job Level Individual Contributor Job Type Experienced Job Field Service Delivery Seniority Level Associate Currency USD - United States - US Annual Base Salary Minimum 25,500 Annual Base Salary Maximum 51,000 The salary range above represents the low and high end in the local currency of Xerox's salary range for this position and is reflected in an annualized amount.
Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities.
The range listed is just one component of Xerox's total compensation package for employees.
Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.
If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting.
For a list of our current internal postings, please visit Xerox Careers.
Hourly:
Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & RequirementPress space or enter keys to toggle section visibility About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience.
Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce.
From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done.
Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.
Learn more at www.
xerox.
com and explore our commitment to diversity and inclusion.
Purpose:
Responsible for the operational, on-site delivery of outsourcing services that include Airplane Paint Support for the Boeing end-user customers Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets Works as part of the service delivery team (Delivery Operations) that is dedicated to supporting our customer, the Boeing Company Primary
Responsibilities:
Deliver contracted customer services acting as the point of contact to receive, review, and electronically log customer jobs.
Operate production equipment (Kongsberg tables, Summa Cutters, High Accuracy plotters).
Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards.
Problem-solve issues to complete production, delivery, and output requirements.
Estimate, schedule, and track incoming production jobs, keep up-to-date records of all materials used and ensure minimum stock and supply levels are maintained.
Maintain production equipment when necessary, ensuring that all equipment is used correctly.
Skills and Requirements:
Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective.
Demonstrate business maturity and professionalism while working directly with customers daily.
Able to work with minimal oversight, maintaining a high attention to detail and organization.
Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
Eager to learn technologies surrounding production equipment.
Demonstrate superior time management skills and reliability.
Ability to lift up to 50 pounds.
Must be able to stand for long periods of time, walk, bend, and reach.
Education and
Experience:
Minimum:
High School Diploma or equivalent.
Training provided on print and device duties (prior experience is beneficial, but not required).
Experience in a customer service environment (minimum 1 year).
Experience leading in a production environment Experience with taking ownership of work, ensuring quality standards and that all contractual obligations are met.
#LI-RL1 Recommended Skills Attention To Detail Curiosity Customer Relationship Management Customer Satisfaction Customer Service Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant's education, experience, knowledge, skills, and abilities.
The range listed is just one component of Xerox's total compensation package for employees.
Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country.
If you are not reviewing this job posting on Xerox Careers, we cannot guarantee the validity of this posting.
For a list of our current internal postings, please visit Xerox Careers.
Hourly:
Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.
Description & RequirementPress space or enter keys to toggle section visibility About Xerox Holdings CorporationFor more than 100 years, Xerox has continually redefined the workplace experience.
Harnessing our leadership position in office and production print technology, we've expanded into software and services to sustainably power today's workforce.
From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients - no matter where that work is being done.
Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech.
Learn more at www.
xerox.
com and explore our commitment to diversity and inclusion.
Purpose:
Responsible for the operational, on-site delivery of outsourcing services that include Airplane Paint Support for the Boeing end-user customers Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets Works as part of the service delivery team (Delivery Operations) that is dedicated to supporting our customer, the Boeing Company Primary
Responsibilities:
Deliver contracted customer services acting as the point of contact to receive, review, and electronically log customer jobs.
Operate production equipment (Kongsberg tables, Summa Cutters, High Accuracy plotters).
Perform quality inspection before, during, and after the output of each production run, troubleshooting issues as needed, according to contracted SLA standards.
Problem-solve issues to complete production, delivery, and output requirements.
Estimate, schedule, and track incoming production jobs, keep up-to-date records of all materials used and ensure minimum stock and supply levels are maintained.
Maintain production equipment when necessary, ensuring that all equipment is used correctly.
Skills and Requirements:
Provide excellent customer service, anticipating the needs of the customer to align with Xerox's business mission/objective.
Demonstrate business maturity and professionalism while working directly with customers daily.
Able to work with minimal oversight, maintaining a high attention to detail and organization.
Functional knowledge of a PC, including Microsoft Office and web browsing, sending and receiving emails, managing files, and performing data entry.
Eager to learn technologies surrounding production equipment.
Demonstrate superior time management skills and reliability.
Ability to lift up to 50 pounds.
Must be able to stand for long periods of time, walk, bend, and reach.
Education and
Experience:
Minimum:
High School Diploma or equivalent.
Training provided on print and device duties (prior experience is beneficial, but not required).
Experience in a customer service environment (minimum 1 year).
Experience leading in a production environment Experience with taking ownership of work, ensuring quality standards and that all contractual obligations are met.
#LI-RL1 Recommended Skills Attention To Detail Curiosity Customer Relationship Management Customer Satisfaction Customer Service Data Entry Estimated Salary: $20 to $28 per hour based on qualifications.
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